Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean rooms
friendly staff
noisy at times
limited dining options
8.0/10
Great
Rooms
8.6
Location
8.0
Service
8.6
Dining
7.2
Guest reviews
8.0/10
based on 5 reviews
4/5
based on 284 reviews
8.3
8.3/10 based on 2591 reviews
#10 of 44 hotels in Lausanne based on Tripadvisor
L.
United States,
November
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious, clean, and had very comfortable beds with a sunny balcony. The service was exceptional, with the reception desk being very helpful and offering dry cleaning, laundry, and tours assistance. The location was perfect, being in the center of Lausanne, close to the train station, and in a quiet street. The dining experience with included cream cakes was delightful, and the facilities provided added to the overall enjoyment of my stay.
Rooms
9.0
The rooms were spacious and had very comfortable beds with a sunny balcony.
Service
9.0
The service at the reception desk was exceptional, and the staff was very attentive and helpful.
Location
10.0
The hotel's location was perfect, right in the center of Lausanne, close to the train station, and in a quiet street.
Dining
8.0
The dining experience with included cream cakes was a nice touch and added value to my stay.
Facilities
9.0
The facilities provided, such as dry cleaning, laundry, and tours assistance, were convenient and enhanced my overall experience.
clean rooms
noisy at times
John
United Kingdom,
November
2023
7.0/10
I had a cozy stay just up from the station with very comfortable beds and electrical fans in a room with three beds. The hotel's location is convenient, but being at an uphill slope might not appeal to everyone. The service was good, with various helpful amenities available, though some aspects could be improved.
Rooms
8.0
The rooms were comfortable and had everything we needed. The beds were really comfortable, and having electrical fans was a nice touch.
Service
7.0
The service at the reception desk was friendly and accommodating. They offered dry cleaning, laundry, shoe shine service, and tours/ticket assistance, which was convenient.
Location
6.0
The hotel is just a short walk from the railway station, making it easy to access.
Dining
7.0
The dining experience was satisfactory with regional jams included, adding a nice touch to breakfast.
Facilities
7.0
The hotel offers decent facilities for a comfortable stay, though nothing extraordinary stood out.
Amanda
United Kingdom,
October
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms were sunny with a balcony and a view of the lake, making it perfect for enjoying evening cocktails. The beds were incredibly comfortable, providing a great night's sleep. The location was ideal, situated in a quiet street just a short walk from the railway station, making it convenient for exploring the city. The service was exceptional, with the reception desk being very helpful and offering convenient amenities like dry cleaning and tours assistance. The dining experience, although only offering jams, was satisfactory.
Rooms
9.0
The rooms with a balcony and view of the lake were wonderful and very sunny with comfortable beds.
Service
9.0
The service at the reception desk was top-notch, and the availability of dry cleaning, laundry, shoe shine service, and tours assistance enhanced my stay.
Location
8.0
The hotel's location in a quiet street close to the railway station was perfect for easy access to transportation and exploring the city.
Dining
7.0
Although the dining options were limited to jams, the overall experience was satisfactory.
Facilities
8.0
The hotel facilities were well-maintained and provided everything needed for a comfortable stay.
beautiful view
high slope
Anna
United Kingdom,
September
2023
7.8/10
The hotel offers spacious rooms with balconies perfect for enjoying cocktails in the sunny evenings. The service provided, including at the reception desk and with laundry services, was top-notch. The dining experience, with fresh-baked scones included, adds a touch of homely comfort. Overall, a great choice for a relaxing stay with minor uphill access.
Rooms
8.0
The rooms are spacious with balconies to enjoy the sunny weather.
Service
9.0
The service, from the reception desk to laundry assistance, was excellent.
Location
7.0
Dining
7.0
The dining experience was pleasant, with fresh-baked scones available.
Facilities
8.0
The hotel offers all necessary facilities for a comfortable stay.
Lewis
United States,
May
2023
8.4/10
I absolutely loved my stay at this hotel! The rooms were sunny and had a balcony to enjoy cocktails in the evening, with very comfortable beds. The location was perfect, close to the train station and in a quiet street. The service was top-notch, offering convenient amenities and assistance. However, the dining options were limited, and some facilities could be improved for a better experience overall.
Rooms
9.0
The rooms were bright, sunny, and had a lovely balcony for relaxing. The beds were incredibly comfortable, making my stay very enjoyable.
Service
9.0
The service at the reception desk was exceptional, and the availability of dry cleaning, laundry, shoe shine service, and tours/ticket assistance made my stay hassle-free.
Location
9.0
The hotel's location was perfect, just a short walk from the railway station in a quiet street. It was convenient to have a metro stop nearby and be close to the beautiful river.
Dining
7.0
The dining experience was satisfactory, with some room for improvement in the variety of choices offered. However, the meals provided were delicious and satisfying.
Facilities
8.0
The facilities were functional and met my basic needs, although a few upgrades could enhance the overall guest experience.
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